Professional Summary
Network Engineer with 10+ years of experience designing, supporting, and modernizing enterprise infrastructure across healthcare, MSP, and hybrid cloud environments. Strong background in multi-VLAN design, secure remote access, Cloudflare Tunnel deployments, Microsoft 365 administration, and Linux systems. Now extending infrastructure expertise into AI orchestration — operating distributed multi-agent systems, LLM operations, and automated workflows that integrate AI into real engineering pipelines. Known for structured troubleshooting, full-stack visibility, and delivering stable, long-term solutions. Holder of rare CompTIA A+ and Network+ lifetime certifications.
Professional Experience
Entre Computer Solutions — Rockford, IL
- Support enterprise clients across networking, servers, hybrid cloud, and Microsoft 365 environments.
- Design and deploy multi-VLAN networks, secure remote access, and firewall configurations.
- Implement Linux and Windows-based infrastructure solutions for cost-effective modernization.
- Lead troubleshooting for complex issues involving DNS, DHCP, VPN, and cloud identity.
- Document infrastructure, create SOPs, and guide clients through modernization initiatives.
Mercy Health — Rockford, IL
- Supported clinical hardware, desktops, peripherals, and enterprise applications across hospital sites.
- Performed Cisco switch configuration, patching, and network closet maintenance.
- Coordinated hardware rollouts including Surface tablets and Motorola PDAs.
- Provided rapid-response troubleshooting in high-pressure clinical environments.
Fujitsu Computer Products of America, Inc.
- Delivered on-site support for enterprise document scanners across a multi-state region.
- Performed hardware repair, diagnostics, and preventive maintenance.
- Managed scheduling, reporting, and customer relationships independently.
Various
Held roles including Field Technician, Support Manager, and Team Member, building foundational skills in IT support, networking, cabling, POS systems, hardware repair, and logistics.
Technical Skills
Networking & Infrastructure
- Network Architecture & VLAN Design
- OPNsense / FreeBSD Firewall Engineering
- Fortinet / Fortigate Solutions
- DNS, DHCP, VPN, & Identity Troubleshooting
- Secure Remote Access & Zero Trust
- Switching, Routing & Cabling
- ISP Coordination & Full-Stack Support
- Cloudflare Tunnels & Zero Trust Architecture
Systems, Cloud & Virtualization
- Linux Systems (Ubuntu, Debian, FreeBSD)
- Microsoft 365 Administration
- Azure AD / Entra Identity
- Proxmox Virtualization & Container Hosting
- Hyper-V Virtualization
- Infrastructure as Code (IaC)
- Git-Based Deployment Workflows
- Automated Monitoring & Alerting
AI Orchestration & Agent Systems
- Distributed AI Orchestration
- Multi-Agent Workflow Design
- LLM Operations (Ollama, Cloud, Local)
- Token-Efficient Load Balancing
- Model Selection & Routing Heuristics
- Cron-Based Research & Monitoring Tasks
- Skill-Based AI Memory Systems
- Mixture-of-Agents (MoA) Configuration
- AI-Assisted Troubleshooting & Validation
- Automated Email & Reporting Pipelines
Documentation & Operational Excellence
- Infrastructure Documentation & SOPs
- Root-Cause Analysis & Structured Troubleshooting
- Process Improvement & Modernization
- Client Communication & Relationship Management
Certifications
- CompTIA A+ — Lifetime Certification
- CompTIA Network+ — Lifetime Certification